CMS will handle all aspects of the customer's COBRA administration and enforce the COBRA rules.  Standard services include:

• Issue all required notices,
• Answer all participant and provider questions,
• Adjudicate and process elections and enrollment changes,
• Collect premium and enforce the payment rules,
• Advise the customer of any elections or changes in enrollment,
• Month-end premium accounting and remittance to the customer,
• Adjudicate and process multiple events and disability extensions, and
• Enforce the termination rules.

       Full Service Outsourcing

  CompleteCOBRA©

The utmost in administrative flexibility for employer groups of all sizes.  All fees are custom quoted.

• HIPAA Certificates of Creditable Coverage.
• Carrier direct eligibility notification.
• Carrier direct remittance of COBRA premiums.
• Multiple location or division accounting.
• Pro-rated premium administration.
• Notice inserts.
• Open enrollment mailing, form collection and tracking.

Our web-based MyCOBRA service center streamlines communications between the customer, the COBRA enrollee and our office.  It is a standard feature of our service.

• The customer has an online account where they submit notice data, view reports and download a variety of COBRA resource material.
• COBRA participants have an online account where they can pay COBRA premium with an e-check.  The account also contains a variety of resource documents.